- When will my order be processed and shipped?
- How will my order be shipped?
- When will my order arrive?
- How much does shipping cost to my location?
- Why does my package require signature?
- Do you have express shipping?
- Do you ship to military addresses (APO, FPO and DPO)?
- Do you ship to Puerto Rico, U.S. Virgin Islands and other U.S. Protectorates?
- Do you ship to international countries?
When will my order be processed and shipped?
All orders are typically processed within 24-48 business hours after the orders are placed in our system. If you have not received your tracking information email after 2-3 business days, please login to your account to track your package or contact us for an update regarding your order.
How will my order be shipped?
All orders are shipped by FedEx or United States Postal Service (USPS), using the most efficient shipping method available. All orders are shipped with tracking numbers.
When will my order arrive?
After shipping, orders will take approximately 1-5 business days to arrive depending on your shipping location. This shipping transit time only applies to contiguous United States (the adjoining 48 states plus the District of Columbia). For shipping transit time to Alaska, Hawaii, military addresses (including APO, FPO and DPO) and U.S. Protectorates (including Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, Guam, Federated States of Micronesia, Marshall Islands and Palau,) shipping time may vary depending on the shipping method selected.
Please see Do you ship to military addresses (APO, FPO and DPO)? and Do you ship to Puerto Rico, U.S. Virgin Islands and other U.S. Protectorates? for more details. For questions about
international orders including shipping transit time and shipping cost, please visit our International Visitors page.
How much does shipping cost to my location?
Shipping cost for the contiguous United States (the adjoining 48 states and the District of Columbia) is free FedEx Ground shipping for orders $50 and over. For express shipping, USPS Priority and Express Mail, military addresses, U.S. Protectorates and international countries, please see shipping costs during order checkout.
Why does my package require signature?
On certain expensive or valuable orders, a signature may be required upon receipt. A signature option is designed for the safety of our customers to ensure their packages will arrive safely. If you are not available to sign for your package, please contact us to have it held for you at a nearby UPS Office & Ship Center. Please note the option to have a package held will only apply to items shipped with UPS. You may also track your package on UPS.com and arrange a specific delivery time or date.
Do you have express shipping?
Yes, we do offer express shipping for all locations. To get a shipping quote for express shipping, please send us an email or give us a call.
Do you ship to military addresses (APO, FPO and DPO)?
Yes, we do ship to military addresses! All military addressed orders can only be shipped by UPS. We have the option of UPS Ground Standard Mail. Shipping transit time may vary to different military address locations. To get a shipping quote for shipping to a military address, please see shipping costs during order checkout.
Do you ship to Puerto Rico, U.S. Virgin Islands, and other U.S. Protectorates?
Yes, we do ship to U.S. Protectorate addresses! All U.S. Protectorate addressed orders can only be shipped by USPS. We have both USPS Priority Mail and USPS Express Mail options. Shipping transit time may vary to different U.S. Protectorate address locations. To get a shipping quote for shipping to a U.S. Protectorates address, please see shipping costs during order checkout.
Do you ship to international countries?
Yes, we do ship to international addresses! We have both USPS Priority Mail and USPS Express Mail and FedEx Express International Priority and Economy available. Please note that FedEx Express International may not be available for some international countries. The list of countries available for FedEx Express International include, but are not limited to, Canada, Australia, Hong Kong and Singapore. Shipping transit time may vary depending on the destination country and shipping method selected. For additional questions about international shipping, please visit our International Visitors page. To get a shipping quote for shipping to an international address, please see all shipping options and costs during order checkout.