Returns and Exchanges

Brand new, products can be returned within 30 days of order invoice date. These products must be returned in 100% brand new condition, unopened, unused, with no blemishes or signs of installation, complete with all original parts and accessories. Shipping costs are non-refundable, and a 20% restocking fee will apply. In some cases, the restocking fee can be waived if the value of the returned products is used as an in-store credit. In the event that a customer refuses delivery of a package, a return shipping charge will be made by the shipping carrier. This charge will be deducted
from the customer's credit.

Warranty

Each and every product for sale on ProCustomsCables.com is covered under a full 90 day Pro Customs & Cables Warranty beginning on the day of purchase (unless otherwise stated on the product page) and a 1 year Warranty with the Brand.

Please call us at (213) 239-5647 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to receive a valid-issued Return Authorization Number (RA #.) All returns without a valid-issued RA# will not be accepted.